Receive answers to your inquiries through our Frequently Asked Questions section. Quickly discover solutions and enhance your overall experience.
Below are the quick answers to some of our most frequently asked questions.
Yes, a valid credit card is required for car rental reservations and as a security deposit during the rental period.
You will need your national identification card or any valid government-issued ID to pick up a rental car.
The rental charges typically include the base rental fee, basic insurance coverage, and standard vehicle maintenance. Additional services like GPS, child seats, or extended insurance may incur extra charges.
While we cannot guarantee a specific car model, we offer different vehicle categories. You'll receive a car from your selected category or a complimentary upgrade when available.
Yes, you can modify or cancel your booking. Cancellation fees may apply depending on how close to your rental date you make the change. Please check our cancellation policy for specific terms.
Cross-border travel policies vary by location and rental agreement. Please inform us of your travel plans when booking, and we'll provide information about any restrictions or additional documentation required.
Yes, one-way rentals are available at most locations. Additional fees may apply for one-way rentals depending on the pickup and drop-off locations.
Keep in mind that if you don't find the answer to your question in our FAQ section, you can always contact us.